State Farm® Insurance Agent James Buss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Bagley
April 20, 2026
"Ricky has Excellent customer service and and remembers you as a person not just another policy number"
"Thank you Tyler! We appreciate you!"
Ronald Smith
April 14, 2026
"Great Experience with Ricky! Really went over everything, very knowledgeable! Great to talk with also! Thank you Ricky!"
"Thank you so much for the 5-star rating, Ronald! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Roger Barnett
April 8, 2026
"Ricky was absolutely amazing! His personality and heart SHINES through his work. We are so grateful for his service!"
"Thank you so much for the 5-stars, Roger! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
B W
April 6, 2026
"Called and spoke with Ricky today with some questions about uninsured motorist coverage. Ricky was on top of it and cleared everything up! Great costumer service and enthusiastic about his job! If you need questions answered or in the need for insurance coverage, go see Ricky, he’ll get you right!"
"Thank you for taking the time to leave such a great review, B. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Anthony Gonzales
March 24, 2026
"Great insurance, and they definitely got you covered, thanks to Ricky ."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Buss’s Team. "
Jessica Curley
March 19, 2026
"We love James Buss and his team. Ricky is usually who I talk to and he does an amazing job keeping me knowledgeable about my coverage and making sure I’m happy with it."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Tamika Celeste
March 18, 2026
"Ricky, was great. He fixed all of my issues and was able to help me understand everything."
"Thank you for taking the time to leave such a great review, Tamika. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Justin Colley
March 16, 2026
"Talked to Ricky, rates went down 😳... That was unexpected but also had a great conversation about life and trying to save me money elsewhere. Good people here"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Buss’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Steve Williams
March 5, 2026
"Mr Ricky at State Farm is awesome. Not only does he explain everything but he suggests coverages that doesn't just save $ but has you fully covered which saves you in the long run. Great company."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Buss’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lake Butler ."
Alyssa Norman
February 26, 2026
"Ricky never fails to answer any questions or problems I may have with patience and efficiency. It’s so nice to have an agent you feel is personable and doesn’t get annoyed with you even when you ask what feels like silly questions. Truly an amazing experience every time."
"Thank Alyssa!! We absolutley love how Ricky helps educate people with good solid info and integrity. Have a great day!!"
Breanna Lord
February 26, 2026
"Ricky was very helpful and gave the best customer service that I have received when calling a company"
"Hey Breanna, so glad to hear about your experience with Ricky!! Thank you for taking the time out of your busy life to let us know how we're doing. It really helps us! :)"
Betty Lane
February 25, 2026
"Very informative of the insurance company. Explained everything to me in plan language so I understood my options. Rickey is very patient and friendly. Plan on being with State Farm for years to come. I had a very pleasant experience and plan on telling my friends and neighbors."
"Hey Betty, thank you so much for your kind words! Ricky is amazing and we are so thankfull for him. Have a great day and holler if you need us. :)"
JoAnnA Bush
February 18, 2026
"I had a great experience with Ricky helping me with my new Policy for full coverage insurance. V/r, JoAnna Bush. ."
"Thank you so much for leaving us a review! Ricky is a rockstar!! Glad we could help and we look forward to taking great care of you for years to come. :)"
David Harrison
February 12, 2026
"Christina was amazing and super helpful!! Go to her with all of your insurance needs!!! Thank you Christina!!"
"Thanks David!!!!"
Bobby Garrison
February 12, 2026
"Christina assisted me today with changing my policy from one company to state farm! She was wonderful to deal with and knew her stuff. 10/10 would recommend her for any insurance needs!"
"Thank you we love Christina too!! "
Margaret Mulkey
February 12, 2026
"Ricky was very knowledgeable and very helpful in getting a great rate on our car insurance. We are very thankful to be with Statefarm and to have him as our agent."
"Thank you Mrs. Mulkey!! We love Ricky so much! "
Mary HAGAN
February 10, 2026
"Ricky Norman very nice and helpful. He really did a great job helping with my car insurance. He was very professional and answered all my questions."
"Amen!! Thanks Mary so glad Ricky was able to help! He is office manager of the year around here every year!"
Leanna Norman
January 30, 2026
"Ricky is the best and truly cares about his clients!"
"Thank you for the great review Leanna! "
Danny Brown
January 27, 2026
"It was a pleasure talking to and working with Ricky Norman of State Farm on my upcoming vehicle renewal policy. Mr. Norman is very professional and knowledgeable of insurance products offered by State Farm. Give Ricky a call for all your insurance needs."
"Hey Danny, we truly appreciate your feedback and we love Ricky too! Have a wondeful day sir!! Thank you!!"
Sherri Wattles
January 27, 2026
"The James Buss State Farm team helped me save money and are knowledgeable, professional and more than happy to take time to explain my policies/coverage to me. I appreciate that they are handicap accessible for in person appointments."
"So glad we could help Sherri!! We sincerely appreciate your feedback!"
Amanda Crawford
January 24, 2026
"I recently switched auto insurance. I saved almost $50 a month. Ricky is very personable and knowledgeable of his job. Im very happy with the switch!"
"Thanks for the review Amanda! We’re so glad to hear you had a great experience with Ricky! "
Harrison Lewis
January 22, 2026
"Ricky was awesome! He helped me get what I needed as quickly and efficiently as possible!"
"Thank you for taking the time to leave us a 5 star review. We appreciate you! "
Jeremy Clark
January 21, 2026
"Ricky was very helpful, made sure I understood what coverage I was getting it why it was important. And save me a considerable amount of money versus my previous policy with another company. Answered every question I had and some questions I didn't know that I needed to ask. Even if he didn't save me money he earned my business today."
"Hey Jeremy, we’re so glad you were able to save money switching over to us and so happy Ricky gave you A+ service! Thank you for your business. "
shylaloulou
January 16, 2026
"Ricky Norman at James Buss, was extremely helpful and able to answer my questions (even when I emailed after hours). Thanks Ricky for your help!"
"Thank you so much for the wonderful review!!"
Helen B
January 16, 2026
"Ricky was promt and has a great customer service skills. Great experience."
"Thank you for taking the time to leave a review Helen. We’re so glad you had a great experience with Ricky! "