State Farm® Insurance Agent James Buss

"Ricky was very helpful in providing information i need to make a decision on my coverage."

"Ricky was extremely knowledgeable and made things easy to understand. He was easy to contact and answered all my questions!"

"Rick has been awesome! Took the time to explain what my changes would be and the best times to make them to save me money. In this economy that’s a huge concern. Thank you State Farm and Thank you Rick!!"

"Ricky is the best here! Had a nice conversation with him making sure I didn’t have any questions on my current insurance as well as taking the time to explain additional renters and life insurance ."

"The agent with State Farm couldn't have been any better help
Thank you so much Ricky Norman,
It was such a pleasure speaking with you today. You made my day and my life so much better
I can't express my gratitude for all you help.
Laura Taylor"

"Shout-out to Ricky for helping me with my new policy changes and making everything easy to understand. He's a cool guy and very personable. We had a great chat and he got me a good rate on my auto policy."

"Ricky was very helpful and very pleasant to discuss our auto insurance and help us get great rate"

"I've been with James Buss for a while now and they are always very easy to interact with. I purchased a new vehicle, so I called Ricky and he helped get everything set up. He was quick, funny, and personable. Great guy to have on your side"

"Diana with the James buss office is literally the best help I have ever gotten from a customer standpoint. She went so far above and beyond. I had a very weird and confusing situation. She found the root of the problem and handled it with ease. Using amazing communication the whole time it felt like I was almost talking to a friend she made me feel very comfortable as a customer during a troubled time. I even first called on a Friday around 3pm and she offered to even work from home during the weekend to help me out. There is absolutely no reason she should have done that, she deserves the utmost recognition and appreciation. 100/10! 5 stars! Absolutely amazing!"

"I’ve had my insurance through them for years always great communication great people easy to work with. I would highly recommend them."

"It has been a blessing for me working with Ricky. Not only was he able to save me and my company money but he has amazing work ethics. Awesome communicator...."

"Deanna was really helpful with answering all of my questions. The text feature vs calling is also really nice instead of sitting on the phone. I love this State Farm office. They are always willing to help you and help with making the best decision for yourself and policy."

"Incredible human being. Down to earth guy who puts you first. This was months in the making but we made it happen! Shout out to Ricky!"

"This was the best call I can remember for a long time. Dustin should be so busy with people calling him to save money and be happy."

"They take care of you"

"Recently , recommended by two friends, l spoke with Justin who handled my request professional & welcoming. He assisted me in switching from another auto insurance due to another insurance company being more than double for same coverage. The savings left me grateful. So glad I did not wait any longer. Justin is very professional and right to the point and explains things without you having to figure everything out. Glad to know I am with people that care. Thank you Justin!"

"Ricky was great! Got right on what I needed and took care of it!"

"Mrs.Heather was very friendly and informative for what I needed help with and helped me form an understanding on most of my concerns. Thank you State farm for showing empathy towards those going through hard times and thank you Heather!"

"Ricky was extremely professional, helpful, and knowledgeable. He helped to move my vehicles and home policies to one agent saving me money. Thank you very much!"

"Ricky has Excellent customer service and and remembers you as a person not just another policy number"

"Great Experience with Ricky! Really went over everything, very knowledgeable! Great to talk with also! Thank you Ricky!"

"Ricky was absolutely amazing! His personality and heart SHINES through his work. We are so grateful for his service!"

"Called and spoke with Ricky today with some questions about uninsured motorist coverage. Ricky was on top of it and cleared everything up! Great costumer service and enthusiastic about his job! If you need questions answered or in the need for insurance coverage, go see Ricky, he’ll get you right!"

"Great insurance, and they definitely got you covered, thanks to Ricky ."

"We love James Buss and his team. Ricky is usually who I talk to and he does an amazing job keeping me knowledgeable about my coverage and making sure I’m happy with it."