State Farm® Insurance Agent James Buss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gene McDaniel
October 22, 2026
"I had a great experience! Their team was friendly, professional and helpful throughout the process. Ricky took the time to answer my questions, explain my options, and make sure I felt confident in my coverage. I highly recommend The Buss Team."
"Gene, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Butler insurance team! - Your State Farm Agent, James Buss "
Kaytee
October 16, 2026
"Dustin was so helpful and kind. Made switching insurance providers so easy and saved me over 50 percent!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lake Butler. "
Tamara Thiels
October 14, 2026
"Dustin was great to work with. Answered all my questions with both my home owners and auto insurance."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Randy D.
October 13, 2026
"Added an additional car to our insurance policy"
"Thank you so much for the 5 stars, Randy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Lia G
October 9, 2026
"The team is great and has worked with us to get us the best rate & protection- Ricky is very considerate"
"Thank you so much for the 5 stars, Lia! We truly appreciate your feedback and are always happy to help whenever you need us. "
Trena Knowles
October 1, 2026
"Great rates, Ricky is wonderful. He explains everything well and very helpful."
"Thank you for the 5-star review of James Buss’s team - we really appreciate your kind words! "
Justin Teeter
October 1, 2026
"Dustin was friendly, personable and willing to help."
"Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lake Butler insurance team is always here and happy to help. "
Julia Wingate
October 1, 2026
"Dustin was amazing !!! -Sterling"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on James Buss’s team. "
Sharon Adkins
September 30, 2026
"Great call with Ricky. He went over all my coverage and made some great suggestions which I'm going look into."
"Thank you so much for the 5-star rating, Sharon! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, James Buss "
JD Hendrix
September 29, 2026
"Shout out to Ricky and the team at James Buss State Farm for always taking care of us and having our back!"
"Hi JD, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - James Buss, Your State Farm Agent "
Charlotte Tape
September 28, 2026
"Ricky had plenty patience with me today, he was very professional, not once did he get frustrated because I didn’t know what I was doing, thanks RICKY❤️"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Butler to know you had such a great experience with us. "
Valerie Davis
September 25, 2026
"I’ve been with this agency for years. Recently, I had to make multiple changes across two policies and added another policy. I had the pleasure of working with Ricky. He is very professional and personable at the same time. He recapped all the changes I requested and processed them and sent me the needed documentation by the following day.
Feel free to ask him about his experience with peanut butter and jelly wings!"
GLADYS SEALS
September 17, 2026
"I have been with State Farm for a least 6 years and what i love the more about them, is that they yreat you like family not just a number, Rick and all the rest of the staff are great and appreciate all you do.
Thank you"
"Hi GLADYS, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - James Buss, Your State Farm Agent "
Marcella Salozzo
September 11, 2026
"Ricky has been super helpful and made sure I understood all my options and what is best for my family."
"Thank you so much for your wonderful feedback of us here at James Buss’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - James Buss’s Insurance Team "
henry carter
August 27, 2026
"Ricky a great guy looking out for my best interest!!"
"Wow, thank you for the 5-star review, henry! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Patricia Robinson
August 23, 2026
"Dustin was very helpful and professional."
"Thank you for the 5-star review, Patricia! We’re proud to serve the Lake Butler community and truly appreciate your support. "
Kristin Westberry
August 20, 2026
"The State Farm Buss team is always ready to answer any questions I have and get me the best deals possible."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Pamela Norwood
August 18, 2026
"Ricky was very helpful and took his time answering all my questions! Highly recommend!"
"Wow, thank you for the 5-star review, Pamela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Mitchell Eaves
August 17, 2026
"What a great company. Dustin was extremely knowledgeable and helpful. A+++"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Denise Wolford
August 7, 2026
"Dustin called me about month ago to come back to State Farm and he is very friendly and his customer service is great."
"Denise, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - James Buss and Team "
Rhonda Cribbs
August 6, 2026
"Very good all the way through getting it done quick to reply very polite Dustin handle our insurance deal very well"
"Thank you so much for your wonderful feedback of us here at James Buss’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - James Buss’s Insurance Team "
Claudia deCurnou
July 24, 2026
"Ricky was very helpful in providing information i need to make a decision on my coverage."
"Thank you so much for the 5 stars, Claudia! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jason Detreich
July 17, 2026
"Ricky was extremely knowledgeable and made things easy to understand. He was easy to contact and answered all my questions!"
"We’re so glad we were able to get you and Amber protected! It’s the most important part of what we do! Thank you for your review!!"
Pamela Fletcher
July 17, 2026
"Rick has been awesome! Took the time to explain what my changes would be and the best times to make them to save me money. In this economy that’s a huge concern. Thank you State Farm and Thank you Rick!!"
"Pamela, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Butler. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent James Buss and Team "
Kristina Carpenter
July 16, 2026
"Ricky is the best here! Had a nice conversation with him making sure I didn’t have any questions on my current insurance as well as taking the time to explain additional renters and life insurance ."
"Wow, thank you for the 5-star review, Kristina! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "