State Farm® Insurance Agent James Buss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken Gillaspy
June 5, 2026
"This was the best call I can remember for a long time. Dustin should be so busy with people calling him to save money and be happy."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Buss’s Team. "
Christina Halley
May 31, 2026
"They take care of you"
"Thank you for the 5-star review, Christina! Here on State Farm Agent James Buss’s Team, we are proud to serve our community and appreciate your recognition. "
Dawn McLean
May 29, 2026
"Recently , recommended by two friends, l spoke with Justin who handled my request professional & welcoming. He assisted me in switching from another auto insurance due to another insurance company being more than double for same coverage. The savings left me grateful. So glad I did not wait any longer. Justin is very professional and right to the point and explains things without you having to figure everything out. Glad to know I am with people that care. Thank you Justin!"
"Thank you so much for the 5-stars, Dawn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Buss’s Team anytime."
Emily McKinnon
May 22, 2026
"Ricky was great! Got right on what I needed and took care of it!"
"We appreciate your review, Emily. We are so happy that you had such a wonderful experience with State Farm Agent James Buss’s Team here in Lake Butler ! "
Alexander Williams
May 21, 2026
"Mrs.Heather was very friendly and informative for what I needed help with and helped me form an understanding on most of my concerns. Thank you State farm for showing empathy towards those going through hard times and thank you Heather!"
"Thank you for your kind review Alexander. We greatly appreciate you taking the time to acknowledge Ricky's performance. He truly loves to serve our community! We are honored to have him on our team."
Phyllis Winn
April 30, 2026
"Ricky was extremely professional, helpful, and knowledgeable. He helped to move my vehicles and home policies to one agent saving me money. Thank you very much!"
"We are grateful for your 5-star review, Phyllis! Thanks for taking a moment to share your positive rating of State Farm Agent James Buss’s Team here in Lake Butler . "
Tyler Bagley
April 20, 2026
"Ricky has Excellent customer service and and remembers you as a person not just another policy number"
"Thank you Tyler! We appreciate you!"
Ronald Smith
April 14, 2026
"Great Experience with Ricky! Really went over everything, very knowledgeable! Great to talk with also! Thank you Ricky!"
"Thank you so much for the 5-star rating, Ronald! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Roger Barnett
April 8, 2026
"Ricky was absolutely amazing! His personality and heart SHINES through his work. We are so grateful for his service!"
"Thank you so much for the 5-stars, Roger! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
B W
April 6, 2026
"Called and spoke with Ricky today with some questions about uninsured motorist coverage. Ricky was on top of it and cleared everything up! Great costumer service and enthusiastic about his job! If you need questions answered or in the need for insurance coverage, go see Ricky, he’ll get you right!"
"Thank you for taking the time to leave such a great review, B. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Anthony Gonzales
March 24, 2026
"Great insurance, and they definitely got you covered, thanks to Ricky ."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Buss’s Team. "
Jessica Curley
March 19, 2026
"We love James Buss and his team. Ricky is usually who I talk to and he does an amazing job keeping me knowledgeable about my coverage and making sure I’m happy with it."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Tamika Celeste
March 18, 2026
"Ricky, was great. He fixed all of my issues and was able to help me understand everything."
"Thank you for taking the time to leave such a great review, Tamika. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Justin Colley
March 16, 2026
"Talked to Ricky, rates went down 😳... That was unexpected but also had a great conversation about life and trying to save me money elsewhere. Good people here"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Buss’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Steve Williams
March 5, 2026
"Mr Ricky at State Farm is awesome. Not only does he explain everything but he suggests coverages that doesn't just save $ but has you fully covered which saves you in the long run. Great company."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Buss’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lake Butler ."
Alyssa Norman
February 26, 2026
"Ricky never fails to answer any questions or problems I may have with patience and efficiency. It’s so nice to have an agent you feel is personable and doesn’t get annoyed with you even when you ask what feels like silly questions. Truly an amazing experience every time."
"Thank Alyssa!! We absolutley love how Ricky helps educate people with good solid info and integrity. Have a great day!!"
Breanna Lord
February 26, 2026
"Ricky was very helpful and gave the best customer service that I have received when calling a company"
"Hey Breanna, so glad to hear about your experience with Ricky!! Thank you for taking the time out of your busy life to let us know how we're doing. It really helps us! :)"
Betty Lane
February 25, 2026
"Very informative of the insurance company. Explained everything to me in plan language so I understood my options. Rickey is very patient and friendly. Plan on being with State Farm for years to come. I had a very pleasant experience and plan on telling my friends and neighbors."
"Hey Betty, thank you so much for your kind words! Ricky is amazing and we are so thankfull for him. Have a great day and holler if you need us. :)"
JoAnnA Bush
February 18, 2026
"I had a great experience with Ricky helping me with my new Policy for full coverage insurance. V/r, JoAnna Bush. ."
"Thank you so much for leaving us a review! Ricky is a rockstar!! Glad we could help and we look forward to taking great care of you for years to come. :)"
David Harrison
February 12, 2026
"Christina was amazing and super helpful!! Go to her with all of your insurance needs!!! Thank you Christina!!"
"Thanks David!!!!"
Bobby Garrison
February 12, 2026
"Christina assisted me today with changing my policy from one company to state farm! She was wonderful to deal with and knew her stuff. 10/10 would recommend her for any insurance needs!"
"Thank you we love Christina too!! "
Margaret Mulkey
February 12, 2026
"Ricky was very knowledgeable and very helpful in getting a great rate on our car insurance. We are very thankful to be with Statefarm and to have him as our agent."
"Thank you Mrs. Mulkey!! We love Ricky so much! "
Mary HAGAN
February 10, 2026
"Ricky Norman very nice and helpful. He really did a great job helping with my car insurance. He was very professional and answered all my questions."
"Amen!! Thanks Mary so glad Ricky was able to help! He is office manager of the year around here every year!"
Leanna Norman
January 30, 2026
"Ricky is the best and truly cares about his clients!"
"Thank you for the great review Leanna! "
Danny Brown
January 27, 2026
"It was a pleasure talking to and working with Ricky Norman of State Farm on my upcoming vehicle renewal policy. Mr. Norman is very professional and knowledgeable of insurance products offered by State Farm. Give Ricky a call for all your insurance needs."
"Hey Danny, we truly appreciate your feedback and we love Ricky too! Have a wondeful day sir!! Thank you!!"